Insurance and FAQ

Insurance and Financial Information

What is your rate if I do not have insurance?
My self-pay rate is $125 per session. I do not offer discounted services to ensure fairness and consistency for all clients, providing everyone with the same high-quality care.

What types of insurance do you accept?
I am in-network with in-network with All Savers, AvMed, Blue Cross Blue Shield, Cigna and Evernorth, as well as EAP services through Cigna, Evernorth, and UnitedHealthcare/Optum. Additionally, I accept Golden Rule, Harvard Pilgrim, Optum, Oscar Health, Oxford, Surest (formerly Bind), Tufts Health/Cigna, United Medical Resources (UMR), and UnitedHealthcare UHC | UBH. To verify your coverage and determine any out-of-pocket costs, please contact me or your insurance provider to confirm your benefits. Co-pays are due at the time of service and will be charged on the day of each session, in compliance with insurance requirements.

Please note that I am in the process of becoming in-network with Medicare, UHC Medicare, Humana Medicare, and Humana Military (Tricare). This process can take some time, and I will post updates as it progresses.

What if I need to cancel, reschedule, or miss an appointment?
We have a 24-hour cancellation policy. Please provide at least 24 hours’ notice if you need to cancel or reschedule to avoid a $75 fee. Failure to attend a scheduled appointment will result in the full session fee of $125 being charged and may affect your ability to schedule future recurring appointments. Repeated late cancellations or no-shows may lead to discharge from therapy services.

Why am I receiving an email for Headway and/or Grow therapy?
You may receive an invitation to register with Headway or Grow Therapy, as I partner with these billing services based on your insurance payer. These platforms help manage scheduling, billing, and insurance claims, ensuring a smooth and streamlined experience for you. If you receive an email or message from Headway or Grow Therapy, please follow the instructions to set up your account. This will allow you to view your upcoming appointments, handle payments, and verify insurance coverage easily. If you have any questions about these platforms, feel free to reach out, and I’d be happy to assist!


FAQ

Getting Started with Therapy

What should I expect in my first session?
Your first session is about getting to know each other and understanding your therapy goals. We’ll discuss what brought you to therapy and how I can best support you.

How do I prepare for my first therapy session?
No special preparation is needed. Just come with an open mind and a willingness to share. It might be helpful to think about what you’d like to achieve in therapy and any specific issues you want to address.

What if I’ve had a bad experience with therapy before?
If you’ve had a negative experience in the past, it’s okay to feel hesitant. We can proceed at your pace and address any concerns you may have to ensure you feel safe and supported throughout our time together.

Can I switch therapists if I don’t feel comfortable?
Absolutely. Your comfort and trust are essential for the therapy process. If you feel we’re not a good fit, I encourage you to discuss it with me, and I can help you find another therapist who might be a better match.

What should I do if my child is under 12 and needs therapy?
Currently, I only work with individuals aged 12 and up. If your child is under 12, I can provide referrals to therapists who specialize in working with younger children.


Session Details

How long does therapy usually last?
Therapy duration depends on your individual goals and needs. Some clients experience significant progress in a few sessions, while others benefit from longer-term support. Each session typically lasts between 40 and 55 minutes.

How often do I need to attend therapy?
I typically recommend starting with twice-weekly sessions to build momentum and establish a strong foundation. However, the frequency can be adjusted based on your needs and progress.

What if I need to cancel or reschedule a session?
If you need to cancel or reschedule, please notify me at least 24 hours in advance to avoid a $75 fee. I understand that things come up, so we can work together to find a new time that fits your schedule. If you do not show up or are more than 15 minutes late, the full session fee of $125 will be charged. Repeated cancellations or no-shows may result in being unable to schedule recurring appointments or discharge from therapy.


Virtual Therapy Information

Do you offer in-person sessions?
Currently, I offer virtual sessions only, providing flexible and convenient access to therapy from the comfort of your home.

Is virtual therapy secure and HIPAA-compliant?
Yes, I prioritize your privacy by using a secure, HIPAA-compliant platform for all virtual sessions, ensuring your information remains confidential.

What technology do I need for virtual therapy?
You’ll need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection. I’ll provide a secure link for our sessions, accessible through your web browser. Please be in Florida during sessions, as I am only licensed in this state. To ensure privacy, avoid joining sessions from a moving vehicle or public space.

What if I’m new to virtual therapy?
No worries! I’ll guide you through the process and help ensure you’re comfortable with the platform. We can even do a test run if needed to make sure everything works smoothly.


Privacy and Confidentiality

Is therapy confidential, even for teens?
Yes, therapy is confidential for all clients, including teens. However, by law, parents are allowed to request their minor child’s records and ask questions about their care. While this is legally permitted, I encourage parents to refrain from doing so to help their teen feel emotionally safe and fully benefit from treatment.

As a therapist, I am required to break confidentiality if there is a risk of harm to the client or others, or in cases of abuse. I also encourage open communication between teens and parents while respecting the teen’s privacy in therapy.

How involved should parents be in their teen’s therapy?
Parental involvement can vary based on the teen’s needs and comfort level. I invite parents to join for the first or last 15 minutes of sessions to discuss concerns and ensure open communication. While parents have the right to request records, I encourage you to respect your teen’s privacy so they feel comfortable sharing in therapy.


Therapy Effectiveness and Goals

How do I know if therapy is working for me?
You might notice changes in how you feel, think, or behave. Progress can include feeling more understood, experiencing symptom relief, or feeling more hopeful. We will regularly check in to make sure you’re meeting your therapy goals.

Can therapy help with life transitions and stress management?
Yes, therapy is effective for managing stress and navigating life transitions such as career changes or relationship issues. Together, we’ll develop strategies to help you cope and adapt positively.

How do I know if my teen needs therapy?
If your teen is experiencing persistent mood changes, anxiety, depression, self-harm, or difficulty managing emotions and relationships, therapy could be beneficial. Therapy offers a safe space for teens to explore their feelings and develop coping skills.


Crisis and Immediate Help

If you are in crisis or need immediate help, please call 911 or go to the nearest emergency room. You can also call or text the Suicide & Crisis Lifeline at 988 for support.